Designing and building luxury items is not an easy business.
The time, effort and money that can be put into any single project can be
absolutely exhausting. So, it takes little effort to fathom the pain and
frustration of designers and customers who discover defects caused by improper
handling and storage.
In the 10 years that the Ateam has been working with high
end designers and clients – we have heard our fair share of horror stories.
Clients often come to us looking for a new logistics partner after their last
provider left meter-long scratches and crater-like dents in their handcrafted
artisanal furniture. At first, hearing stories like these would surprise us,
‘surely the duty of care in our industry is better than this’ we would think to
However, with experience comes wisdom and in hindsight it
should be of little surprise that people with little understanding of craftsmanship
don’t quite comprehend the value of the items that they are handling.
We believe by embedding our deep understanding and experience of working with luxurious items in every stage of the logistics cycle we can help alleviate the stresses of relocating and storing priceless goods.
We have put in place strict Covid-19 protocols to ensure your safety during this time
Our team of experts always follow a set list of rules that ensures they provide the highest possible level of care. Here are our teams top three tips to look out for:
1) Package properly and thoroughly
Packaging items incorrectly can often end in disaster. Whether for transport or storage; ensuring that every corner of an item is covered adequately and securely in high quality protective materials can make the all the difference in keeping your items safe and secure.
2) Optimise the logistical solution to the specific job requirement
Every job is different and will require a different approach to ensure the best quality of care. At the Ateam we equip our staff with the best logistical training and facilities so that they can provide flawless service to our array of high-end clients. This includes choosing the right truck size and man power for the job. As well as organising crane access for heavy and awkwardly sized items.
At the Ateam we currently offer trucks in 3 sizes engage teams of 2, 4 and 6 men for our jobs.
3) Flexibility and time are key
For most day to day deliveries the emphasis can often be purely on speed. However, with high-end luxury goods the emphasis is often on quality instead. Giving clients flexible warehouse visitation times and access
can go a long way in creating a high-quality customer experience. Moreover, providing different service options can really enhance the quality of care. These options can include an option to re deliver and load items into private vehicles or even provide private relocations between apartments and homes.
If you are looking to relocate some luxury Items get in contact with Ateam today. We have a put in place strict COVID-19 protocols to ensure your safety during these times. Don’t wait – get your items moving safely today.